How to Back Up Important Photos When Your Apple iPhone Keeps Crashing

In modern society, phones and tablets are an indispensable part of our lives, storing many important records such as photos.

However, when a phone or tablet starts crashing frequently or having problems, even if we want to back up our precious photos first, the constantly interrupted and stuttering process causes a lot of trouble.

For example, some photos are extremely private and must not be exposed, yet you cannot bear to delete them. In such cases, you must back up the photos yourself and then remove them before sending the device in for repair.

The author offers a simple, clumsy method to solve this problem. Let us take a look.

How to Back Up Photos When the Phone Keeps Crashing

When an Apple iPhone or iPad repeatedly crashes, users may find themselves unable to properly access the photos stored inside, and this becomes especially tricky when those photos need to be urgently saved or transferred.

In such cases, it is recommended to use the Photos app that is already built into Apple macOS to handle this problem. This method is relatively simple and efficient.

Basically, this solution involves using the familiar “Photos” app to grab photos from the phone through its built-in “Import” function (see Figure 1 below). The advantage is that it supports automatically detecting whether a photo has already been uploaded and automatically resuming the transfer.

Figure 1: Importing iPhone photos into the computer.

This way, even if the phone keeps crashing and disconnecting, after restarting it (press and hold the power button and both volume buttons simultaneously for a while) you can continue the previous photo upload task.

Operating Steps

Users only need to connect the phone to a MacBook or iMac and open the “Photos” app on the computer.

Refer to Figure 1 above, and in the “Devices” list on the left side of the screen, find the phone “iPhone” that we want to import from.

Again referring to Figure 1 above, click the “Import All New Photos” button on the right side of the screen, and remember to check ☑️ the “Delete Items” option.

Although the phone may still disconnect and stop uploading, when the user repeatedly restarts the phone, this method can still keep grabbing new photos, similar to a semi-automatic process (see the figure below).

Figure 2: Apple iPhone photo upload.

Although this method may not solve the root cause of the phone crashing, it does provide an emergency solution that lets users at least obtain the photos they need to a certain extent.

This automatic or semi-automatic approach can help users avoid manual operations and repeated attempts, which is especially convenient and efficient when dealing with a large number of photos.

In addition, if the Mac computer cannot quite detect the contents of the iPhone or iPad, you can try restarting it and connecting again.

The use of this app may have some limitations and may vary depending on the phone model and operating system, so in actual operation, users are advised to make appropriate adjustments according to their own situation.

Finally, for solving phone problems, users are still advised to regularly back up important data and photos, to avoid the loss of important content when the unexpected happens.

We hope this information is helpful to you, giving you a better approach when phone problems arise.