Avianca Colombia Worry-Free Ticket Change Fee Waiver Policy

Avianca (Spanish: Aerovías del Continente Americano S.A., abbreviated Avianca, meaning “American Continent Airways,” IATA: AV) is the national airline of Colombia and, like EVA Air, a member of the Star Alliance. Its headquarters are in Bogotá, the capital of Colombia. Using Bogotá’s El Dorado International Airport as its central hub, it is the second-oldest continuously operating civil airline in the world.

In 2020, in response to the COVID-19 pandemic (commonly called the Wuhan virus pneumonia), Avianca introduced its Worry-Free ticket change fee waiver policy. Anyone who issued an Avianca ticket between March 4 and March 15, 2020, and planned to complete travel before December 31, 2020, could enjoy one completely free ticket change.

Avianca Ticket Change Fee Waiver Details

1. Applies to flights operated by airlines within the Avianca group:

• Avianca (AV);
• TACA (TA);
• LACSA (LR);
• Codeshare flights departing from Taipei with EVA Air also apply.

2. New itineraries must be completed before 2020/12/31.
3. Changes must be requested at least 15 days before the original departure date, limited to one penalty-free change.
4. Any fare difference resulting from the flight change must be borne by the passenger.
5. Refunds (return a ticket) must still be handled according to the fare rules.