To provide emergency assistance for citizens traveling abroad, the Ministry of Foreign Affairs (MOFA) of the Republic of China (Taiwan) operates the 24/7 MOFA Emergency Contact Center at Taoyuan International Airport.

When travelers encounter accidents, distress, or critical emergencies overseas, they or their relatives can contact the emergency hotlines directly.

Emergency Contact in Mainland China (SEF)

For emergencies in Mainland China, contact the Straits Exchange Foundation (SEF) 24-hour emergency hotline: +886-2-2533-9995 (or locally 02-25339995).

Global Emergency Hotlines & Universal International Freephone Number (UIFN)

The MOFA Emergency Contact Center provides a global toll-free emergency hotline: +800-0885-0885, accessible across 22 countries and regions through the Universal International Freephone Number (UIFN) framework:

  • Japan: 001-010-800-08850885 (KDDI), 0033-010-800-08850885 (NTT), 0061-010-800-08850885 (SoftBank), or 010-800-08850885.
  • Australia: 0011-800-08850885 (toll-free from local mobiles and landlines).
  • South Korea: 001-800-08850885 (toll-free from KT, SKT, LGU mobiles and payphones).
  • Singapore: 001-800-08850885 (SingTel landline toll-free).
  • Thailand: 001-800-08850885 (AIS, DTAC, True Move mobile toll-free).
  • Malaysia: 00-800-08850885.
  • New Zealand: 00-800-08850885.
  • Hong Kong: 006-08850885.
  • United States: 011-800-0885-0885 (from AT&T, Sprint, Verizon landlines).
  • Canada: 011-800-0885-0885.
  • United Kingdom: 00-800-08850885.
  • France: 00-800-0885-0885.
  • Germany: 00-800-0885-0885.
  • Switzerland: 00-800-0885-0885.
  • Sweden: 00-800-0885-0885.
  • Italy: 00-800-0885-0885.
  • Belgium: 00-800-0885-0885.
  • Netherlands: 00-800-0885-0885.

Important Notes

These hotlines are strictly reserved for genuine life-threatening emergencies, serious accidents, or critical distress. For routine passport renewal, visa processing, or document authentication inquiries, please contact the Bureau of Consular Affairs during normal office hours.

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